The Refund Policy is triggered by making a payment on the OptonSoft Portal.
Customers must notify OptonSoft of their intent to cancel or refund of the paid amount or unused balance as the case maybe via email to support@optonsoft.com. Any unused balance or refund can be utilized for other services on www.optonsoft.com if available. A refund can be made only after a deduction of the refund handling fee as applicable from time to time. Refunds will be issued to the original payment instrument or as agreed.
Any payments made by instruments other than credit cards or debit cards will be subject to realization.
The total value per transaction will include our service charge, and taxes if applicable.
As a customer you are responsible for understanding this refund policy upon availing services at our web site.